(5.0 / 5)2036+ Ratings

Acme Tools Reviews

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Overall Rating

5.0
18 Reviews
  • 582%
  • 418%
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About Acme Tools

Acme Tools is a premier online retailer of hand & power tools. They offer a vast selection of tools from over 600 brands. Their product range includes cordless tools, power tools, woodworking tools, and equipment. They also offer tool accessories, combo kits, outdoor power equipment, tool storage, and generators. They have a knowledgeable sales staff and maintain huge stock levels. Acme Tools also offers various deals and savings on their products. They provide free shipping on orders over $199. They also have a range of categories including Outdoor Living, Lawn and Garden, Apparel and Workwear, Home Improvement, PPE and Safety Equipment, Heating, Cooling, and Air Quality, and Hardware. They are known for their quality and durability in all their products..

Acme Tools Pros & Cons

Pros:

  • Wide Selection of Tools: Acme Tools offers a large selection of high-quality power tools, woodworking tools, and cordless tools from renowned brands like Milwaukee, DeWalt, and Makita.
  • Convenient Shipping: They provide free shipping on orders over $199, making it easier for customers to acquire the tools they need.
  • Extensive Product Range: The company caters to both professionals and hobbyists with a diverse range of tools suitable for various projects.

Cons:

  • Poor Customer Service: Multiple reviews highlight extremely slow and unhelpful customer service. Representatives are often described as passive-aggressive and unresponsive.
  • Promo Code Issues: There have been reports of promo codes not working as advertised, leading to frustration and disappointment.
  • Delivery Issues: Some customers have experienced delays in shipping and difficulty in tracking orders, with some orders never arriving.
  • Unprofessional Handling of Complaints: There have been instances where customer complaints were dismissed or handled poorly, leading to a negative experience.

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Acme Tools Customer Reviews (18)

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Roux Laframboise
Roux Laframboise
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Exceptional shipping and handling

The chainsaw was well-packaged and arrived in perfect condition.

Mar 19, 2023
Rob Byrd
Rob Byrd
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Fast Shipping and Great Prices

I ordered a cordless drill on Monday and received it on Wednesday. The price was $20 less than major retailers. Very pleased with the service and will shop here again.

Mar 17, 2023
Angyalka Schmid
Angyalka Schmid
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High-quality products that perform as advertised

I purchased a cordless hedge trimmer from this seller and was impressed with the quality of the product. The trimmer performed exactly as advertised and was well-made.

Mar 16, 2023
Carlos Oliveira
Carlos Oliveira
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Excellent Return Policy

A rear tine tiller I bought began having issues after a month. Even though it was past their return window, they accepted the return and issued a full refund. Their customer service is top-notch.

Mar 15, 2023
Lea Fleischer
Lea Fleischer
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Incredible Experience!

Shopping with this store was an incredible experience. Everything went off without a hitch and I'm delighted with my purchase.

Mar 15, 2023
Aminat Vizirov
Aminat Vizirov
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Terrific Product!

I purchased a Makita cordless lawn mower kit and it works excellently. I'm so pleased with the performance and I'm glad I chose this product.

Mar 15, 2023
Jacob Whitehouse
Jacob Whitehouse
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No Complaints!

Have nothing but good things to say about this store. I'm very pleased with my purchase and the customer service I received.

Mar 15, 2023
Yvonne Hoch
Yvonne Hoch
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Best Price and High-Quality Products

I was hesitant to buy from this retailer because of some mixed reviews, but I'm glad I did. I purchased a Makita tool for a much lower price than competitors, and it exceeded my expectations in terms of quality. Their selection is impressive, and I will definitely be back for more.

Mar 15, 2023
Cameron Woods
Cameron Woods
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Extensive range of top-quality tools

They had everything I needed to complete my project, and the products were of top-notch quality.

Mar 14, 2023
Marco Reiniger
Marco Reiniger
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Stellar Customer Service and Quick Resolution

I had a minor issue with my purchase, but after contacting their support team, they resolved it quickly and efficiently. The representative was friendly and knowledgeable, and they went above and beyond to ensure my satisfaction.

Mar 13, 2023

Acme Tools Customer’s Q&A

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Acme Tools Features and Benefits

Here are some key features and benefits of acmetools.com:

Key Features:

  • Wide Product Selection: Acme Tools has shelves stocked with just about anything you could imagine in the tool and equipment sector.
  • Major Brands: It sells all the major brands, from DEWALT to Milwaukee Tool.
  • Specialty Tools: For all your specialty tool needs, Acme Tools has an extensive selection of trade-specific tools built for the American doer.
  • Online and Physical Stores: You'll find Acme Tools stores in North Dakota, Minnesota, and Iowa, but it was also the first company to create an e-commerce tool and equipment business in 1999.

Benefits:

  • Quality and Durability: American-made tools are renowned for their exceptional craftsmanship and durability.
  • Support for Local Economy: Buying tools US-made tools stimulates the economy by creating jobs and supporting local manufacturers.
  • Ethical and Sustainable Manufacturing: American manufacturers adhere to strict labor and environmental regulations.
  • Family-Owned Business: Despite its enormous size, Acme Tools is still a family-owned and operated company.

These features and benefits make acmetools.com a great place to shop for tools and equipment. Happy shopping!

Acme Tools Pricing

Acme Tools offers competitive pricing with several guarantees and policies in place:

  • Price Guarantee: Acme Tools promises that their prices cannot be beaten. The product must be in stock, and the item must be identical (same brand, same model number) from an authorized retail dealer.
  • Price Matching: Prices are consistent between the online store and physical locations. If you find a lower price, Acme Tools will match it.
  • Deals and Discounts: Regular discounts are available on various products, including power tools and accessories.

For the most accurate and up-to-date pricing information, it is recommended to visit the Acme Tools website directly.

About acmetools.com Payment Method?

The website acmetools.com accepts the following forms of payment for orders: MasterCard, Visa, Discover, American Express, and PayPal. Please note that only one form of payment may be used per order. If your purchases qualify for tax exemption, you can set up an account for tax-exempt status. Be aware that all applicable local and state sales taxes will be added to your total order and to your shipping charges where appropriate. It's important to note that there have been reports of a fake acmetools site, so please ensure you are on the legitimate site when making purchases.

Acme Tools FAQs

FAQ

Acme Tools Alternatives

Here are the top 10 alternatives to acmetools.com:

  1. Samona
  2. Kms Tools
  3. Dewalt
  4. Milwaukee
  5. Makita
  6. Bosch
  7. Metabowerke GmbH
  8. Wurth
  9. Fosroc
  10. Valeo

These companies are considered top competitors and alternatives to acmetools.com in the tool and equipment sector. Each offers a variety of tools and equipment that may suit different needs and preferences. It's always a good idea to explore multiple options to find the best fit for your specific requirements. Happy shopping!

FAQ

How To Open A Acme Tools Account?

To open an account on acmetools.com, follow these steps:

  1. Visit the website acmetools.com.
  2. Look for the "Register Now" option.
  3. Enter your billing and shipping information in your registered account.
  4. Set a password for your account.

Once you've registered, you can enjoy these benefits:

  • E-mail Updates: Be the first to know by signing up for specialized e-mail updates.
  • Specials: Registered users will receive acmetools.com specials via email.
  • Status of Orders: Have quick and easy access to your order history and status.
  • Quick Checkout: Enjoy faster and easier checkout.
  • Wish List: Save the items you are thinking about buying in your wish list to purchase later. You can also share your favorite wish list items with friends and family via e-mail.
  • Account Address Book: Keep all of your billing and shipping addresses organized in your account address book. This feature makes it easy to send gifts to friends and family and saves you time entering information.
  • Forgotten Password: If you forget your password, there's a recovery option.

Remember, creating an account on acmetools.com allows you to take advantage of these cost-saving promotions and benefits. Enjoy shopping!

FAQ

How do my Acme Tools orders qualify for free shipping?

Orders of $199 or more within the 48 contiguous states qualify for free FedEx/UPS small package Ground shipping or free truck freight ground shipping.
FAQ

When will my Acme Tools order ship?

"In-Stock" items ship the same day if ordered by 12pm CT, Mon-Fri. Orders after 12pm CT ship next business day. Weekend orders ship on Mon.
FAQ

Can I get my Acme Tools order faster than ground shipping?

Yes, expedited shipping options from Federal Express are available for items/orders less than 150 pounds. Rates and options are calculated during the checkout process.
FAQ

What is the price range for the Acme Tools Gift Card?

The price range for the gift card is between $15.00 and $350.00.
FAQ

Can I return an Acme Tools item because I don't like it?

Yes, most items can be returned for a refund or exchange within 30 days of Acme Tools shipping the product if the customer is not satisfied with the purchase.
FAQ

About acmetools.com Prices and Cost?

Acme Tools offers a wide range of power tools including drills, impact wrenches, saws, routers, and more. The prices vary depending on the type and brand of the tool. For example, the DEWALT 20V MAX XR Oscillating Tool Kit 3-Speed is priced at $99.00, down from $199.00, saving you 50%. The Milwaukee M18 Cordless Lithium-Ion 6-Tool Combo Kit is available for $749.00, down from $1,184.00. They also offer deals like two free bare tools or batteries with certain purchases. The DEWALT 20V MAX 10 Tool Combo Kit is priced at $949.00. Please note that prices may vary and it's best to check the website for the most accurate and up-to-date information.

FAQ

About acmetools.com Popular Products and Services?

AcmeTools.com is a premier authorized online retailer for all your tool and project needs. They offer a wide variety of tools, tool accessories, equipment, and more. Their selection includes everything from scissor lifts to earplugs. For power tools, they have drills, impact wrenches, die and angle grinders, saws, routers, and more. They also offer one of the largest collections of outdoor power equipment under their lawn and garden category. In addition to tools, they provide storage and workspace solutions, including tool storage boxes and portable storage systems from brands like Milwaukee Tool and DEWALT. They also have stationary toolboxes from brands like GEARWRENCH, DEWALT, Extreme Tools, and more. Other categories they offer include Outdoor Living, Lawn and Garden, Apparel and Workwear, Home Improvement, PPE and Safety Equipment, Heating, Cooling, and Air Quality, Hardware, and Automotive. They also operate an e-commerce website selling tools and equipment online.

FAQ

acmetools.com Return Policy?

Acme Tools has a 30-day return policy. If you are not satisfied with your purchase within 30 days of Acme Tools shipping the product, you can ship it back for a refund or exchange. Returned items must be unused and in their original packaging. Some restrictions may apply due to the type of products they offer.

In terms of shipping, Acme Tools offers free FedEx/UPS small package Ground shipping and free truck freight ground shipping on most orders of $199 or more within the 48 contiguous states. Some irregular shaped or oversized items may include a special handling charge. The charge will show on the product detail page of applicable products. They use FedEx/UPS/SpeeDee for orders less than 150 lbs and ABF/Old Dominion/FedEx Freight for orders above 150 lbs. Your shipping costs and options are presented during the checkout process.

FAQ

What is the phone number of Acme Tools?

The phone number for Acme Tools is 877-345-ACME (2263). They also have different contact numbers for their locations. For instance, the contact number for Acme Tools in Bismarck, ND is 800-472-2640, and in Des Moines, IA, it's 515-244-4189.

FAQ

How do I track my order from Acme Tools?

To track your order from Acme Tools, you need to follow these steps:

  1. You will receive a shipping confirmation e-mail once your order has shipped. This e-mail will provide your tracking number and a link to the shipping carrier's tracking page.
  2. If you have created an account with Acme Tools, you can also track your order in your account. Simply login and go to 'Order History'. Click into the order you wish to track.
  3. Alternatively, you can enter your Order ID in the box provided on the Acme Tools website and press the "Track" button. This Order ID was given to you on your receipt and in the confirmation email you should have received.

Please note that non-expedited orders are processed for shipment within two business days of payment verification, excluding holidays. During peak season (November 11th - December 31st), processing times may take longer. Please allow a possible extra day for order processing.

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