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Acme Tools Reviews

5.0

(Rated by 2036 users)

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Customer Reviews Store Information Features & Analysis FAQs

Overall Rating

5.0

Base on 18 Reviews

Ratings by Feature

Customer Service
5.0
Price & Quality
4.9
Good Value
4.6
Shipping & Delivery
4.3
Return Policy
4.5

Recent Customer Reviews (18)

Roux Laframboise

Mar 19, 2023

Exceptional shipping and handlingThe chainsaw was well-packaged and arrived in perfect condition.

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Rob Byrd

Mar 17, 2023

Fast Shipping and Great PricesI ordered a cordless drill on Monday and received it on Wednesday. The price was $20 less than major retailers. Very pleased with the service and will shop here again.

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Angyalka Schmid

Mar 16, 2023

High-quality products that perform as advertisedI purchased a cordless hedge trimmer from this seller and was impressed with the quality of the product. The trimmer performed exactly as advertised and was well-made.

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Carlos Oliveira

Mar 15, 2023

Excellent Return PolicyA rear tine tiller I bought began having issues after a month. Even though it was past their return window, they accepted the return and issued a full refund. Their customer service is top-notch.

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Lea Fleischer

Mar 15, 2023

Incredible Experience!Shopping with this store was an incredible experience. Everything went off without a hitch and I'm delighted with my purchase.

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Aminat Vizirov

Mar 15, 2023

Terrific Product!I purchased a Makita cordless lawn mower kit and it works excellently. I'm so pleased with the performance and I'm glad I chose this product.

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Jacob Whitehouse

Mar 15, 2023

No Complaints!Have nothing but good things to say about this store. I'm very pleased with my purchase and the customer service I received.

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Yvonne Hoch

Mar 15, 2023

Best Price and High-Quality ProductsI was hesitant to buy from this retailer because of some mixed reviews, but I'm glad I did. I purchased a Makita tool for a much lower price than competitors, and it exceeded my expectations in terms of quality. Their selection is impressive, and I will definitely be back for more.

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Cameron Woods

Mar 14, 2023

Extensive range of top-quality toolsThey had everything I needed to complete my project, and the products were of top-notch quality.

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Marco Reiniger

Mar 13, 2023

Stellar Customer Service and Quick ResolutionI had a minor issue with my purchase, but after contacting their support team, they resolved it quickly and efficiently. The representative was friendly and knowledgeable, and they went above and beyond to ensure my satisfaction.

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Acme Tools Pros & Cons

Pros

Wide Selection of Tools: Acme Tools offers a large selection of high-quality power tools, woodworking tools, and cordless tools from renowned brands like Milwaukee, DeWalt, and Makita.

Convenient Shipping: They provide free shipping on orders over $199, making it easier for customers to acquire the tools they need.

Extensive Product Range: The company caters to both professionals and hobbyists with a diverse range of tools suitable for various projects.

Wide Product Selection: Acme Tools has shelves stocked with just about anything you could imagine in the tool and equipment sector.

Major Brands: It sells all the major brands, from DEWALT to Milwaukee Tool.

Specialty Tools: For all your specialty tool needs, Acme Tools has an extensive selection of trade-specific tools built for the American doer.

Online and Physical Stores: You'll find Acme Tools stores in North Dakota, Minnesota, and Iowa, but it was also the first company to create an e-commerce tool and equipment business in 1999.

Quality and Durability: American-made tools are renowned for their exceptional craftsmanship and durability.

Support for Local Economy: Buying tools US-made tools stimulates the economy by creating jobs and supporting local manufacturers.

Ethical and Sustainable Manufacturing: American manufacturers adhere to strict labor and environmental regulations.

Family-Owned Business: Despite its enormous size, Acme Tools is still a family-owned and operated company.

CONS

Poor Customer Service: Multiple reviews highlight extremely slow and unhelpful customer service. Representatives are often described as passive-aggressive and unresponsive.

Promo Code Issues: There have been reports of promo codes not working as advertised, leading to frustration and disappointment.

Delivery Issues: Some customers have experienced delays in shipping and difficulty in tracking orders, with some orders never arriving.

Unprofessional Handling of Complaints: There have been instances where customer complaints were dismissed or handled poorly, leading to a negative experience.

Acme Tools Features and Benefits

Features

Wide Selection of Tools

Acme Tools offers a large selection of high-quality power tools, woodworking tools, and cordless tools from renowned brands like Milwaukee, DeWalt, and Makita.

Convenient Shipping

They provide free shipping on orders over $199, making it easier for customers to acquire the tools they need.

Extensive Product Range

The company caters to both professionals and hobbyists with a diverse range of tools suitable for various projects.

Price Guarantee

Acme Tools promises that their prices cannot be beaten. The product must be in stock, and the item must be identical (same brand, same model number) from an authorized retail dealer.

Price Matching

Prices are consistent between the online store and physical locations. If you find a lower price, Acme Tools will match it.

Deals and Discounts

Regular discounts are available on various products, including power tools and accessories.

Wide Product Selection

Acme Tools has shelves stocked with just about anything you could imagine in the tool and equipment sector.

Major Brands

It sells all the major brands, from DEWALT to Milwaukee Tool.

Specialty Tools

For all your specialty tool needs, Acme Tools has an extensive selection of trade-specific tools built for the American doer.

Online and Physical Stores

You'll find Acme Tools stores in North Dakota, Minnesota, and Iowa, but it was also the first company to create an e-commerce tool and equipment business in 1999.

Quality and Durability

American-made tools are renowned for their exceptional craftsmanship and durability.

Support for Local Economy

Buying US-made tools stimulates the economy by creating jobs and supporting local manufacturers.

Ethical and Sustainable Manufacturing

American manufacturers adhere to strict labor and environmental regulations.

Family-Owned Business

Despite its enormous size, Acme Tools is still a family-owned and operated company.

30-day Return Policy

If you are not satisfied with your purchase within 30 days of Acme Tools shipping the product, you can ship it back for a refund or exchange. Returned items must be unused and in their original packaging. Some restrictions may apply.

Free Shipping

Offers free FedEx/UPS small package Ground shipping and free truck freight ground shipping on most orders of $199 or more within the 48 contiguous states.

Acme Tools Reviews

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Today's Best Deals

Overall Rating

Ratings by Feature

Ratings by Feature

Recent Customer Reviews (18)

Roux Laframboise

Rob Byrd

Angyalka Schmid

Carlos Oliveira

Lea Fleischer

Aminat Vizirov

Jacob Whitehouse

Yvonne Hoch

Cameron Woods

Marco Reiniger

Payment Methods

Accepted Payment Options:

Credit/Debit Cards

PayPal

Payment Process

Refund Information

Acme Tools Pros & Cons

Pros

CONS

Acme Tools Features and Benefits

Features

Wide Selection of Tools

Convenient Shipping

Extensive Product Range

Price Guarantee

Price Matching

Deals and Discounts

Wide Product Selection

Major Brands

Specialty Tools

Online and Physical Stores

Quality and Durability

Support for Local Economy

Ethical and Sustainable Manufacturing

Family-Owned Business

30-day Return Policy

Free Shipping

Acme Tools Frequently Asked Questions